FAQs

 

  • Shipping

Please see the shipping policy.

  • Payment Method

Paypal

Major credit cards such as Visa, Mastercard, American Express, JCB and Union Pay

  • Should I pay import tax?

For big amount of order, maybe yes.  For small amount of order, maybe no. But it is better you check your country's law.

  • Why are some of your product cheap?
As we just opened this site in 2022, we try to keep attractive prices. 
Thankfully, many of our fabrics were produced before 2022, we could avoid the high inflation. And we decided to keep pre-inflation price for our customers.
  • Why are some of your product expensive?

The high inflation has been hitting us very hard. The yarn price is getting more and more expensive. Not only yarn, but also energy, rent, salary and everything is getting more expensive. Specially, fabrics recently produced tend to be more expensive. I wish this inflation gets better as soon as possible.

  • Can I return the product?

We will not accept return, unless the fabric has problem.

  • I want to order big quantity. Can you offer better price?

Contact us, we will discuss about price and shipping term.

  • What is the ordering unit?

The units are "yard".

  • If I order more than 1 yard, will you ship it in one piece?

In most cases, yes.  If we cannot send it in one piece, we will let you know and ask your permission.